Go to Finder > press Command Shift G > type in /users//library > delete the following files:.Clear DNS cache: in Command Prompt run ipconfig /flushdns command. If you do not see this folder, check the \Local\Microsoft\Communicator directory. Make sure you’re in the AppData directory and navigate to\Local\Microsoft\Office\15.0 (or 16.0)\Lync\ for Skype for Business and Lync 2013, or \Local\Microsoft\Office\12.0\Lync\ for Lync 2010. Skype for Business, Lync 2010, Lync 2013 for Windows
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